Start a remote support session with AnyDesk
When our engineer asks to see your screen, this is how you let them in, and how you end the session.
Accept a connection only while you are talking to ELTS support on the phone or on WhatsApp. If anyone else asks for your AnyDesk address, do not give it.
Download AnyDesk
Download AnyDesk from its official website, anydesk.com, or from our downloads. Open the file you downloaded: for a single session there is nothing to install.
Give your address to the engineer
AnyDesk shows your address, a number. Read it to the ELTS engineer on the phone, or send it on WhatsApp to +962 79 500 5767.
Accept the connection
A window asks you to accept the engineer's request. Click Accept. You can watch everything the engineer does on your screen.
End the session
When the engineer has finished, or whenever you want, click Disconnect in the AnyDesk window, or close AnyDesk.