Mishwar
A services and stores delivery marketplace with its own driver fleet: customer, driver and merchant apps over one dispatch engine, sharing the order ledger with the merchant's own till. Piloting in Amman now.
- Status
- Pilot
- Apps
- Customer · driver · merchant
- Languages
- AR / EN
- Hosting
- By ELTS
What a delivery operation actually needs.
Dispatch that uses prep time
Assignment by zone, distance, driver load and the merchant's live prep estimate — so a driver is not left standing at a counter.
Three apps, one engine
Customer, driver and merchant apps over the same dispatch and ledger, in Arabic and English, built for how addresses work in Jordan.
The merchant's till already knows
For merchants on ELTS the order lands in their normal ticket stream; for others it prints with a reference they can reconcile.
True cost per run
Distance, elapsed time, waiting at the merchant and the driver's rate are captured per run and posted against the zone.
Settlement that settles
Merchant payouts, commission and driver earnings accrue per run and produce statements each side can read and check against the record.
Cash on delivery, reconciled
Driver floats, collected cash and hand-over are recorded, so cash on delivery does not become a weekly argument.
The screens your team will use.
Simplified drawings of the real screens. Screenshots will replace them.
Fits the merchant's counter.
Written and maintained by us — not a plug-in that breaks when someone else's API changes. Need one that isn't listed? We add it on request.
- BranchPOS Orders into the merchant's own ticket stream Built in
- Call-Center POS Phone orders into the same dispatch queue Built in
- ELTS ERP Fees, commission, driver earnings and payouts Built in
- Maps and routing Distance, arrival times and driver navigation Available
- SMS and WhatsApp Order and driver-arrival notifications Available
- Card payments In-app card payment beside cash on delivery In build
For the person who will run it.
- Status
- Pilot running in Amman; selecting partners
- Apps
- Customer (iOS and Android), driver (Android), merchant (web)
- Dispatch
- Zone, distance, driver load and prep time, with manual override
- Fleet
- Own fleet with shifts, floats and earnings per run
- Merchants
- ELTS and non-ELTS tills; catalogue imported or entered by our team
- Payments
- Cash on delivery now; in-app card payment in build
- Addresses
- Built for Jordanian addresses, including landmark directions
- Languages
- Arabic (right-to-left) and English
- Reporting
- Cost per run, zone performance, driver utilisation, merchant volume
- Hosting
- Hosted by ELTS
- Support
- A direct line to the product team for pilot partners, 24/7
For the merchant's counter.
Terms during the pilot.
Pilot partners get fixed terms for the pilot period and first refusal afterwards. Operators and merchants who join later get a quote.
Pilot partner
- One zone, your merchants and drivers
- Dispatch console and all three apps
- Cost-per-run reporting from week one
- A direct line to the product team
- Terms fixed for the pilot period
Delivery operator
- Dispatch across several zones
- Own fleet management and settlement
- Merchant onboarding tools
- Settlement with ELTS ERP
- 24/7 support
Merchant only
- Listed in the Mishwar app
- Orders into your ELTS till
- Merchant dashboard and statements
- Our drivers, no fleet of your own
What buyers ask first.
01 Is Mishwar available now?
Not generally. A pilot is running in Amman and we are selecting a small number of pilot partners. If you need delivery software in production today, Call-Center POS with ELTS Delivery Manager is the honest answer.
02 Do we need to be an ELTS client already?
No. Merchants on other tills can receive orders on a printer or in the merchant app. Being on BranchPOS means the order lands in your existing ticket stream instead.
03 Who employs the drivers?
In the pilot, either model works: our fleet serving your merchants, or your own drivers on our dispatch. Earnings and settlement are calculated the same way.
04 How is the cost per run calculated?
Distance, elapsed time, waiting at the merchant and the driver rate for that shift — posted per run rather than averaged across the week.
05 What happens after the pilot?
Pilot partners get first refusal on commercial terms and keep their data. If we decide the product is not ready, we will say so rather than sell it anyway.
Run a pilot zone with us.
One zone, your merchants and your drivers, for an agreed period — with the cost per run visible from the first week. We are selecting pilot partners now.
- Amman — Jordan
- info@eltsjo.com
- +962 79 500 5767
- Arabic or English · Reply within one working day