ELTS Delivery Manager
For businesses that run their own drivers. Delivery orders arrive from the call centre and the branches, each one is assigned to a driver, every run is tracked, and each driver's cash is settled at the end of the shift.
- For
- Your own drivers
- Orders from
- Call-Center POS · BranchPOS
- Tracks
- Driver, run, delivery time
- Languages
- AR / EN
What running your own drivers actually needs.
Every delivery order in one list
Orders from Call-Center POS and the branch tills arrive in one dispatch list, with the address, the payment method and the time the customer was promised.
Assign in two taps
Pick the order, pick the driver. The list shows who is free, who is out on a run and who is due back.
Every run on record
Pickup, departure and delivery times are recorded for each run, so a late delivery has a driver, a time and a reason.
Cash on delivery, settled
Each driver's float, the cash collected on each run and the hand-over are recorded, and the shift closes with a settlement that shows any difference.
Delivery areas and fees
Set your delivery areas and their fees once, and the call centre and the branches charge the same fee for the same street.
Reports that name the problem
Delivery times by driver, area and hour, late runs and cash differences — per branch and for the whole business.
The screens your team will use.
Simplified drawings of the real screens. Screenshots will replace them.
Works with the rest of your ELTS systems.
Written and maintained by us — not a plug-in that breaks when someone else's API changes. Need one that isn't listed? We add it on request.
- Call-Center POS Delivery orders from the call centre Built in
- BranchPOS Delivery orders taken at the branch Built in
- ELTS ERP Delivery fees, driver cash and settlements Built in
- Talabat · MyThings Marketplace orders your own drivers deliver, through Call-Center POS Available
- SMS and WhatsApp Tell the customer the driver is on the way Available
For the person who will run it.
- For
- Businesses that deliver with their own drivers
- Orders from
- Call-Center POS · BranchPOS
- Tracking
- Pickup, departure and delivery time for every run
- Cash
- Driver float, cash collected and the end-of-shift settlement
- Database
- SQL Server, shared with ELTS ERP
- Deployment
- On-premise, beside your other ELTS systems
- Languages
- Arabic (right-to-left) and English, switchable per user
- Support
- 24/7, every day — phone, WhatsApp and AnyDesk remote sessions, in Arabic and English
For the dispatch desk.
Plans that grow with your fleet.
Every plan includes the full feature set in Arabic and English, installation, training and 24/7 support. What changes is scale, and how much we run for you.
One branch
- Dispatch and run tracking
- Driver cash settlement
- Delivery areas and fees
- Installation and training
- 24/7 support
Multi-branch
- Every branch's drivers in one view
- Call-Center POS orders routed to branch drivers
- Delivery reports per branch
- Settlement with ELTS ERP
- 24/7 support
Enterprise
- Rollout across the business
- Written service levels (SLA)
- Custom integrations, scoped with you
- Managed servers and backups
- Quarterly review with our engineers
What buyers ask first.
01 How is it different from Mishwar?
Delivery Manager is for your own drivers delivering your own orders. Mishwar is a marketplace with its own fleet that delivers for many merchants. You can use both.
02 Where do the orders come from?
From Call-Center POS and your BranchPOS tills — including marketplace orders taken through Call-Center POS.
03 How is drivers' cash handled?
Each driver starts the shift with a recorded float. The cash collected on every run is recorded against it, and the shift ends with a settlement that shows any difference.
04 Do we need other ELTS products?
It works best beside Call-Center POS or BranchPOS, which send it their delivery orders. Tell us what you run today and we'll say how it would fit.
05 Is support included?
Yes — 24/7, in Arabic and English, by phone, WhatsApp or an AnyDesk remote session.
Show us a busy evening.
Tell us how many drivers you run and how orders reach them today, and we'll show you the same evening in Delivery Manager. Thirty minutes with an engineer, no slides.
- Amman — Jordan
- info@eltsjo.com
- +962 79 500 5767
- Arabic or English · Reply within one working day