One ticket stream from the door to the day-end.
Counter, table, phone, Talabat, own delivery — five ways an order arrives, one queue for the kitchen, one close for finance. Built for Jordanian F&B: Arabic-first, keeps selling offline, and licensed per branch.
- Order channels
- 5 into one queue
- Internet down
- Keeps selling
- Day-end
- Generated
- Languages
- AR / EN
What actually goes wrong on a Thursday.
Three systems, three versions of the truth
The till says one number, the delivery app another, the accountant a third. Reconciling them is somebody's whole morning.
FixOne ledger. BranchPOS, Dine-In and Call-Center POS all post to ELTS ERP — the day-end is generated, not assembled.
The internet drops and trading stops
Cloud-only tills go blind in an outage. Staff fall back to paper and the evening is lost twice — once at the counter, once in data entry.
FixThe till holds the catalogue locally, keeps printing, and replays the queue when the line returns.
Kitchen tickets that arrive wrong or twice
Modifiers dropped, courses out of order, reprints producing duplicate tickets on a busy pass.
FixStation routing with coursing, holds and re-fires — a reprint is marked as one, not sent as a new order.
Marketplace orders re-typed by hand
Talabat and MyThings orders read off a tablet and typed into the till: slow, error-prone, and invisible to reporting.
FixMarketplace orders land directly in the branch queue through Call-Center POS, with their status sent back automatically.
Five doors in. One queue out.
Select a channel to follow the order through the system.
- 01 · Intake
BranchPOS
The cashier rings the order on the terminal; modifiers and combos are priced from the central catalogue.
- 02 · Kitchen
Station printer
Items split by station — grill, cold, bar — with coursing respected.
- 03 · Payment
BranchPOS
Cash or card taken at the till, receipt printed in Arabic and English.
- 04 · Ledger
ELTS ERP
Sale, stock movement and shift totals posted, and visible in the group day-end.
In practiceWorks the same with the branch offline.
- 01 · Intake
ELTS Dine-In
The server takes the order at the table on a tablet, by course.
- 02 · Kitchen
Station printer
Fires immediately, or holds until the server releases the course.
- 03 · Payment
BranchPOS
The bill is split by item or evenly, and settled at the table or the counter.
- 04 · Ledger
ELTS ERP
Table turn time and server performance land in reporting with the sale.
In practiceNo walk back to the till to send an order.
- 01 · Intake
Call-Center POS
Caller ID brings up the customer and their last order; the agent confirms the address.
- 02 · Routing
Call-Center POS
Routed to the branch that can deliver soonest, by area, load and prep time.
- 03 · Dispatch
ELTS Delivery Manager
Assigned to one of your drivers, with the address and the delivery fee attached.
- 04 · Ledger
ELTS ERP
Delivery revenue and the fee posted against the branch that cooked it.
In practiceRepeat customers are the quickest: their details are already on screen.
- 01 · Intake
Marketplace
The order arrives from the marketplace directly in the branch queue — no re-typing.
- 02 · Kitchen
Station printer
Printed like any other ticket, marked with its channel.
- 03 · Status
Call-Center POS
Accepted, preparing and ready are sent back to the marketplace automatically.
- 04 · Ledger
ELTS ERP
The channel's commission is recorded, so the branch's margin is real, not gross.
In practiceThe integration is maintained by us, not a plug-in.
- 01 · Intake
Call-Center POS
The order is taken by phone and priced with your own delivery fee.
- 02 · Kitchen
Station printer
Fired with a target ready time, so the food and the driver meet.
- 03 · Dispatch
ELTS Delivery Manager
Your driver is assigned and the run is tracked from pickup to delivery.
- 04 · Ledger
ELTS ERP
Each driver's cash is settled at the end of the shift, and the fee posted.
In practiceSame ledger as the counter sales.
What a restaurant group runs.
Start with the till and add channels as you need them. Nothing here is a separate integration project — it is one product family.
- P-01
BranchPOSFront counter
The till at every branch — offline-first, Arabic-first, one catalogue.
Product page → - P-03
ELTS Dine-InTable service
Tablet ordering with coursing, holds, transfers and split bills.
Product page → - P-02
Call-Center POSPhone & marketplaces
Central order-taking with Talabat and MyThings connected, plus dispatch.
Product page → - P-06
ELTS Delivery ManagerYour own drivers
Assign every delivery, track every run, settle each driver's cash.
Product page → - C-00
ELTS ERPBack office
Stock, purchasing, costing and the consolidated day-end for the group.
Product page →
Send us your menu. We'll bring a working till.
Loaded with your items and prices before the meeting, so you are judging your restaurant on the screen — not a demo one.