Notes from the branch floor.
Practical notes on choosing, installing and running the systems a branch depends on: what to ask before you buy, how to prepare, and what to do when something goes wrong.
Featured Choosing a system
Seven questions to ask before you choose a POS systemA demo shows a system on a good day. These questions show you how it will behave on a bad one, and what it will cost you after the first year.
Read →
- Running a branchWhat “offline-first” means at the tillThe internet will drop during service sooner or later. Here is what a till needs to keep selling when it does, and what happens when the line comes back. 2 min read
- Running a branchMoving to a new system without closing the branchMost of the risk in a new system is in the move, not in the software. A checklist for the data, the cutover night and the first shifts. 1 min read
- DeliveryYour own drivers or a delivery app? Running bothDelivery apps bring orders and riders; your own drivers give you control of the service. Many restaurants use both. Here is how to keep that from turning into chaos. 2 min read
Newsletter
Field notes, by email.
New posts from the branch floor — what broke, what we changed, what we learned installing systems in Jordanian branches. We write when there is something worth reading.