Six industries

Tell us what you run, not which product you want.

The same seven products configure very differently for a restaurant group, a supermarket chain, a call centre, a lender, a delivery operator and a factory. These pages start from the operation and work back to the software.

  1. S-01

    Restaurants & cafés

    Counter, table, phone, marketplace and own delivery — five ways an order arrives, one queue for the kitchen, one close for finance.

    Open the restaurants page →
    What hurts
    • Three systems, three versions of the truth
    • The internet drops and trading stops
    • Kitchen tickets that arrive wrong or twice
    The stack

    Start with the till, add channels later

  2. S-02

    Retail & supermarkets

    Central pricing and stock across branches, tills that keep scanning through an outage, and a nightly close that balances.

    Open the retail page →
    What hurts
    • A price change that reaches nine branches out of ten
    • Stock figures nobody trusts
    • The line stops when the internet does
    The stack

    Tills keep scanning when the internet drops

  3. S-03

    Call centres

    Ordering lines and collections floors: the caller recognised, one queue per agent, and a record of every call.

    Open the call centres page →
    What hurts
    • Agents typing into three systems
    • Nobody knows who called or what was promised
    • No view of the queue
    The stack

    Works with your Grandstream phone system

  4. S-04

    Collections & finance

    Portfolios, agent queues, promises to pay and an audit trail on every contact — reporting in the shape lenders and regulators expect.

    Open the collections page →
    What hurts
    • Portfolios living in spreadsheets
    • Promises tracked in notebooks
    • No contact history you can defend
    The stack

    Stands alone — no POS required

  5. S-05

    Delivery & marketplaces

    Your own drivers or a marketplace fleet: dispatch, tracking and settlement, tied into the same order ledger as the counter.

    Open the delivery page →
    What hurts
    • No honest cost per delivery
    • Dispatch by instinct
    • Drivers' cash settled from memory
    The stack

    Delivery Manager today · Mishwar pilot in Amman

  6. S-06

    Factories & companies

    Stock, purchasing, accounting, payroll and HR in one ledger, with attendance straight from the devices at the door.

    Open the companies page →
    What hurts
    • Stock that only exists in a spreadsheet
    • Purchases approved by phone call
    • Payroll rebuilt every month
    The stack

    ELTS ERP is sold on its own

Fig. 01 — Overlap

Most businesses are two of these.

Which is exactly why one ledger matters: a restaurant running its own delivery, or a retailer with an instalment book, should not be reconciling two systems at month end.

S-01 + S-05

Restaurant with its own drivers

Phone and marketplace orders in one queue, your own drivers assigned from the same system, and each driver's cash settled against the branch.

S-02 + S-04

Retailer with an instalment book

Sales in BranchPOS, receivables in ELTS ERP, and overdue accounts worked through TahseelPro without entering anything twice.

S-01 + S-02

Group with both formats

Restaurants and convenience branches under one catalogue and one consolidated close, each format with its own till layout.

Bring the operation, we'll bring the configuration.

Thirty minutes describing how orders, money and stock move through your business is enough for us to sketch the system on the call.

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